Care home resident with carer
Social Care

Care Homes & Retirement Properties

For care home residents and staff, mobile connectivity is a lifeline. Whether it is a resident calling family, a carer using a mobile-enabled monitoring system, or emergency call functionality, reliable signal across every room is critical.

  • Consistent signal across all resident rooms and communal spaces
  • Supports mobile-enabled fall detection and emergency call systems
  • Keeps residents connected with family and friends
  • Enables staff to use mobile care management platforms
  • Sensitive installation — minimising disruption to residents

Do signal boosters work in care homes and retirement properties?

Yes — a Nextivity Cel-Fi booster gives residents and carers reliable signal in every room. Smaller care homes often suit a Cel-Fi GO G43 (from £5,995, all three networks); larger homes use a Cel-Fi QUATRA system quoted after survey. Installs are planned sensitively around residents.

Reviewed by Paul Rush, Owner, Zonegen Ltd · Last updated

Why is mobile signal poor in care homes and retirement properties?

Digital telecare switchover

As the UK's copper phone network is retired, more telecare alarms and care systems rely on mobile SIMs and data.

Residents on different networks

Residents and families use every network, so all three need boosting.

Staff using mobile care apps

Digital care records, medication and call-bell apps stall in dead zones.

Converted and extended buildings

Older houses with extensions often have thick walls and patchy signal room by room.

Which signal booster is right for care homes and retirement properties?

Zonegen recommends the system after a free consultation — never more than your building needs. Prices shown are starting prices; your exact price is confirmed after consultation.

Cel-Fi GO G43

From £5,995

Multi-operator booster — EE, O2 and VodafoneThree from one unit.

Best for: Smaller care homes — all three networks from one unit.

Cel-Fi QUATRA EVO

Quoted after survey

Active DAS hybrid for 1 or 2 networks over CAT6 with Power over Ethernet. Up to around 6,000 m² per Network Unit, about 12,000 m² with a Fibre Hub.

Best for: Larger homes where staff devices use one or two networks.

Cel-Fi QUATRA 4000e

Quoted after survey

Enterprise system for all UK networks. Up to 12 Coverage Units per system, and the Fibre Range Extender bridges up to 2 km between buildings.

Best for: Large homes and retirement villages needing every network.

How does a Zonegen installation work?

  1. 1

    Free consultation

    Tell us about the building, the signal problem and which networks you need. You get a price guide with no obligation.

  2. 2

    Site survey

    An engineer tests signal inside and out, assesses construction and plans cable routes. The survey cost is refunded if you go ahead.

  3. 3

    Installation

    Your Cel-Fi system is installed neatly and commissioned. Small sites are usually done in a day; larger sites are scheduled around you.

  4. 4

    Testing and aftercare

    Signal is tested throughout before handover. Optional monitoring keeps an eye on performance remotely.

Nextivity Cel-Fi Elite PartnerSpecialist installer of the full Cel-Fi range since 2016.
Ofcom-compliantMeets Ofcom's licence-exemption rules for indoor repeaters — network-safe.
2-year warrantyOn all main equipment.
Money-back guaranteeIf the system does not boost signal as intended, we refund. Terms confirmed at consultation.

Questions about signal boosters for care homes and retirement properties

Can a booster support fall-detection and emergency call systems?

Yes, where those devices use a mobile SIM on a boosted network. Better signal makes alarms and alerts more dependable.

Will installation disturb residents?

Zonegen plans cable routes and timings at survey to keep disruption to residents to a minimum.

Why does the digital phone switchover matter for care homes?

The UK's analogue phone network is being switched off, and many telecare devices now use mobile connections instead. Reliable indoor signal becomes essential.

How much does a care home signal booster cost?

A Cel-Fi GO G43 covering all three networks starts from £5,995. Larger homes are quoted after survey, and the survey cost is refunded if you go ahead.

Will residents on any network benefit?

Yes, with a multi-operator system such as the GO G43 or QUATRA 4000e, which boosts EE, O2 and VodafoneThree together.

Ready to eliminate your signal dead zones?

Book a free, no-obligation consultation. We will discuss your building and recommend the most cost-effective solution — with no hard sell.